Banking

    Loan Servicing

    We provide strategic solutions and support to our customers for our internal and external facing applications for loan migrations, pool maintenance, cashiering, escrow administration and accounting. Dawn has provided assistance in implementation of federal regulatory reporting, portals loan modification workflow, interface for cashiering, and transaction Management. We also provide end-to-end solutions and services in the mortgage servicing industry and have developed expertise in addressing key business and technology challenges through our in-depth business knowledge and technology expertise.

    Master Servicing

    • Automated Loan Boarding
    • Pre and Post boarding Loan QC
    • Service Remittances
    • Loan Level and Pool Level Analysis
    • Ancillary Fee Processing
    • Investor Reporting and Accounting
    • Early Payment Default
    • Transaction Management

    Sub-Servicing / Primary Servicing

    • Loan Administration
    • Escrow and Insurance Administration
    • Collection Management
    • Document Management
    • Private Labeling
    • Analytics
    • Customer Relationship - IVR System
    • Quality Control and Due Diligence

    Special Servicing

    • Loss Mitigation
    • Workout Plans
    • NPV Models
    • Property Preservation / REO
    • Verification Services (AVM, BPO)
    • Loan Modification / HAMP
    • Foreclosure and Bankruptcy management systems
    • Loss Claims Analysis and Processing and HAFA

    Help Desk Integration

    • Dawn Technologies worked closely with one of the largest multinational banks in designing and developing middleware components to integrate their existing IT Help Desk Application with the banks' other enterprise systems. These integrations helped our clients in automating many manual processes and get better leverage out of their current infrastructure. Below are a few highlights
    • Integration with Active Directory to automate Creation, Update & Deletion of Users in the Help Desk application. This ensures all user data and access privileges are kept up to date on a daily basis.
    • Automated Incident Creation enables existing monitoring tools like BMC Patrol, Control-M & Microsoft Operation Manager to automatically Open Incidents when a Job Abends or Process goes down or A Server becomes Resource constrained due to unexpected load. This alerts the Support teams immediately reducing time to respond and thereby enabling higher availability of critical enterprise services.
    • There are several Enterprise applications that need access to data stored in the IT Help Desk system. So a new restful WebService Interface was built to enable external applications to access this information. As an example, we were successful in integrating the Enterprise Code Deployment tool to the Help Desk Application via this new Webserice interface. This enables the deployment tool to check if the Change Order associated with this Code Package is approved. The Code push will abend if the Change Order is not in Approved Status.

    For More information Download Brochure

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