Healthcare IT
Healthcare IT
Technology driven health systems provide secure access to critical data and are meant to benefit the stakeholders, including patients, caregivers, healthcare providers, government agencies, and third party organizations. Advanced IT systems will enable organizations to deliver evidence-based and accountable care.
Existing business models within the healthcare ecosystem are undergoing a dramatic transformation, brought about by rising costs and sweeping healthcare reforms & regulations. We, at Dawn, deliver customized IT solutions and services to enable wide ranging benefits including enhanced operational efficiencies, streamlined processes, and improved regulatory compliance. Our solutions, comprising of IT services, consulting, remote infrastructure management, and business process outsourcing, enable our clients to improve patient care, reduce healthcare costs and enhance overall efficiency and medical safety.
We focus on the IT transformation of healthcare organizations and one of the key aspects here is identifying and overcoming the most pressing issues and challenges being faced by the healthcare industry. Our extensive experience and capabilities in working with and customizing a variety of clinical, financial, and administrative third party applications enable us to provide integrated, end-to-end solutions to meet the clinical and financial goals of healthcare organizations. We cater to the IT transformation needs of both the payer and provider segments of the healthcare industry.
Leveraging our years of experience in consulting, technology and sourcing, we work with healthcare organizations to create holistic, safer and improved outcomes, thereby enabling rapid business transformation. We have dedicated Centers of Excellence that enable us to drive business transformation for a variety of initiatives, be it the development of an entirely new technology platform or migration, integration and upgrade involving legacy systems. Our IT solutions are designed to provide clear visibility of the benefits, as relevant to a particular business engagement. This enables our clients to seek and quantify business benefits as accruing to their IT investments, well before the project initiation phase.
Innovation is at the core of IT solutions developed by Dawn, and we excel at solving complex business problems, developing new solutions from scratch, simulating and measuring impact and ensuring faster time-to-market. Our expertise in the healthcare industry extends to areas such as enterprise architecture development, data warehouse architecture development, business reporting, data quality assessment, data migration, application customization and integration, legacy system upgrades, and CMS development.
We understand the challenges driven by legislative changes, technology innovation and market demands. We help our customers meet those challenges every day.
Health Insurance Exchange
As a systems Integrator of state Health Insurance Exchanges, Dawn offers in-depth knowledge into the complexities of integrating legacy state healthcare systems into modern healthcare reform systems. Our top talent has built solution suites with modularity, sustainability, and reusability in mind. Our State HIX Experience Enables Reusable, Sustainable Solution.
Dawn’s is a part of systems Integrator of state Health Insurance Exchanges, currently working with an early innovator state while also being a key performer in implementing a state Health Insurance Exchange. No one understands the challenges of implementing a state exchange better than us.
Implementing an exchange means more than understanding the key components of an exchange, i.e., Eligibility, Plan Presentment, Enrollment, Billing, Case Management, and QHP Certification on a Service Oriented Architecture (SOA) platform. Because SOA permeates Dawn in terms of Software Development Life Cycle (SDLC), architecture approach, technical resources, and thought leadership, we implement exchanges with reusability in mind.
Why is reusability important? Implementing an exchange with a focus on reusability allows you to create a sustainable environment for your state and leverage components of the exchange for other systems. We create a seamlessly integrated suite of business processes and functionality across the enterprise, not a collection of individual point software products interfaced as part of project implementation. Our platform-based connectivity strategy provides the ability to scale, eliminates costs, and provides an efficient means for interfaces and integration.
The modular approach complies with Centers for Medicare and Medicaid Services’ (CMS) Seven Conditions and Standards, MITA 3.0, SOA best practices, and applicable Federal and industry standards such as HIPAA, NIEM, NIST, and Section 508. Our SOA architecture is scalable, simplifying upgrades, enhancements, and changes that the exchange may desire as the program matures. With our standards-based open architecture, you can connect and transform any application and technology you choose to deploy.
- 1. View the Claims Overview and Claims details of the member and their dependents
- 2. View Plans and Benefit information
- 3. Estimate Costs of Procedures in different states and countries
- 4. Create downloadable apps for Android and IPhone for the above 3 cases along with Mobile web
- Integrate with our Customer's lives
- Provide a connected end-to-end brand experience
- Delight our members
- Accelerate core capabilities
- Build for specific user scenarios
- Innovate and Differentiate
- Leverage low-cost, high value channels
- Prioritize and build Tier 1/Tier 2 capabilities
- View Claims Overview & Details
- View Benefits Summary & Details
- Estimate Costs of Procedures
- Align Mobile and Web Experience
- Continue User Research to refine offerings
- Members use existing consumer portal registration process to register to access to protected resources.
Healthcare Going Mobile
Mobile technology is quickly emerging as a valuable digital channel to provide our members more personalized and real-time service. Dawn has already conducted in-depth consumer research and continues to conduct various pilots regarding the use of mobile applications. Our research shows that consumers are looking for mobile functionality to get convenient access to information that will help them improve their health. Our Client made a decision to develop their our own mobile application, can launch their enterprise mobile Infrastructure and deliver both browser-based mobile applications for various mobile devices as well as downloadable apps for iPhone and Droid smart phones and an optimized website for tablet visitors.
Dawn launched their first enterprise mobile solution - the mobile-optimized find a Doctor web experience. Since launch, we have experienced over 365,000 transactions on the new mobile Find a Doctor tool.
Dawn is committed in expanding our client’s mobile experience for their consumers and members on an ongoing basis with enhanced capabilities.
The completed charter addresses the specific need to:
The below is an extract from the Enterprise Mobile Strategy document presented to our client leadership .Based on our research, customer expectations in the mobile healthcare space have not yet crystallized, leaving a narrow window of opportunity for our Client to develop a valuable consumer offering. The competition cautiously introduced mobile, with no one carrier taking strong leadership or deviating from the pack. Our client competitors currently provide a suite of undifferentiated tools to their members that have not lived up to consumer expectations. However, competitors are defining this category and are establishing early positions by aggressively marketing their capabilities. Information is typically delivered through a secure, password protected mobile web browser for members only. Competitors are leveraging similar vendor solutions to deliver a mobile browser experience to gain speed-to-market. Go beyond singular tools by building integrated experiences that drive "The needs" (e.g., Ticket) of our consumers.
Overall goals:
Strategic goals:
Tactical Goals:
- Increase physician and patient access to NCI-sponsored clinical trials
- Streamline and standardize trial data collection and reporting
- Reduce regulatory/administrative burden on investigators participating in NCI-sponsored Cooperative Group clinical trials (phases 1-3)
- Involve a larger number of treating institutions in the clinical trials process
- Increase enrollment in cancer clinical trials
- Streamline or eliminate redundant processes and procedures
- Provide all necessary support services to make working with the CTSU a positive experience
Cancer Trials
Our top talent is successfully working on The Cancer Trials Support Unit project. A service of the National Cancer Institute (NCI) that provides clinicians across the United States and Canada access to cancer treatment trials CTSU is a project sponsored by the National Cancer Institute (NCI) for the support of a national network of physicians to participate in NCI-sponsored cancer treatment trials, cancer prevention and control trials, and correlative science studies.
The majority of these trials are sponsored by the adult Cooperative Clinical Trials Groups listed are
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ACOSOG | - | (American College of Surgeons Oncology Group) |
CALGB | - | (Cancer and Leukemia Group B) |
ECOG | - | (Eastern Cooperative Oncology Group) |
GOG | - | (Gynecologic Oncology Group) |
NCIC CTG | - | (National Cancer Institute of Canada Clinical Trials Group) |
NCCTG | - | (North Central Cancer Treatment Group) |
NSABP | - | (National Surgical Adjuvant Breast and Bowel Project) |
RTOG | - | (Radiation Therapy Oncology Group) |
Project Objectives:
Project Goals
Provide a wide choice of clinical trial options to the largest possible number of investigators